REVIEWS
"WHAT OUR PEOPLE SAY"
THANK YOU
Thank you for the note and truly appreciate you taking time to come spend with us. It was very insightful for us in helping shape our future vision. We look forward to our continued partnership and if there is ever anything I can do to help, please let me know. KS
COURTIOUS
Thanks for your estimate. I would like to say that the professionalism and courtesy of the staff member you sent to the house was a contributing factor in our decision. We look forward to working with Ouverson. SM
RESPONSIVE
Working with you guys was great. I contacted 3 companies to potentially do the work and you guys were the most responsive and easy to work with. I legitimately didn’t have to lift a finger! GS
EXCELLENCE
Kelli & Troy,
We are living in a fast changing world, and it is hard to find a company like yours that is still dedicated in giving EXCELLANCE in customer service, we thank you for this, for you are one of the few left that know that customer service is the number one priority when it comes to staying in business, we thank you, your workers, and families for caring on this tradition...It is "GREATLY APPRICEATED". LY
WOW!
Wow - the best home service provider I've ever had. My neighbor and I share a driveway, and had a sewer line issues pop up suddenly. Ouverson was on the job immediately. The problem was much bigger than anyone expected! But the crew stuck with it until 1:30 in the morning to make sure we had a working sewer system. Troy (the owner) said it was the toughest job they'd had this year, but the bill was exactly what he quoted. The next day we had a working sewer line, a small patch of driveway to be repaired and a totally clean work site. If you need a sewer line cleaned, replaced or lined run, don't walk, to your phone and call Ouverson. I almost wish I had another sewer problem so I can use Ouverson again! NE
HONEST
We were selling my deceased brother in laws house in Golden Valley, MN and needed some sewer work done prior to closing. We live 5 hours away and didn't know the area or the different contractors. I searched online and called for a few estimates which varied in price and timelines. Ouverson Sewer came back with an estimate that wasn't the cheapest but when I had conversations with Troy I felt very comfortable with him, trusted him. He understood that we had a timeline and things needed to get done quickly, which it was. My husband and brother in law drove to MN to be there the day of the fix. They had nothing but positive things to say about the whole experience. Troy's team was very professional, very clean, and seemed to know what they were doing. Both guys were very impressed with how clean everything was left. I would just like to thank Troy and his team for doing an awesome job! It made this situation so much easier. Thank you! MB
INTEGRITY
You guys did a great job today under time pressure. I will never, ever use anyone else or recommend anyone else. Integrity is hard to find — thank you!! JS
THOUGHTFUL & KIND
Thanks so much Troy! I have to tell you what a pleasure it has been working with you and Kelli. In this day and age when it is so hard to get a hold of people and communicate you two could not have been more helpful and responsive. A pure joy. You made my life a bit easier. Keep up the great work! I will highly recommend Ouverson in the future, and of course will always come back to you for any future sewer line work as we see more and more sewer line inspections as part of regular real estate transactions. The seller, also said your guys were terrific! Very thoughtful and kind. Thanks again you two. TN
WELL OILED MACHINE
Thanks for your good work. Troy and his team were professional and like a well oiled machine. Top notch and courteous as well! You can hardly tell there was any work even done in the yard. Kelli, you and the entire company were a pleasure to deal with and helped it to be low stress and mess for us! My sister lives had recommended Troy to us. I'm glad she did and I would not hesitate to do the same. Thank you. Much gratitude, SD